Hi Tony,
Sorry for my late reply. I finally got some time to build you an test grid. Originally I was using version 3.6.2, but I tried with version 3.6.3 today with no difference in result.
Here's the string that import returns:
{"grid":{"ajaxGridOptions":{"cache":false},"autowidth":true,"caption":"TestGrid","cellEdit":false,"cellsubmit":"clientArray","colModel":[{"align":"left","editable":false,"editoptions":{},"editrules":{"custom":false,"date":false,"edithidden":false,"email":false,"integer":false,"number":false,"required":false,"time":false,"url":false},"edittype":"text","formoptions":{"colpos":0,"elmsuffix":null,"rowpos":0},"hidden":false,"hidedlg":false,"index":"Id","label":"Id","name":"Id","sortable":true,"sorttype":"text","width":0},{"align":"left","editable":false,"editoptions":{},"editrules":{"custom":false,"date":false,"edithidden":false,"email":false,"integer":false,"number":false,"required":false,"time":false,"url":false},"edittype":"text","formoptions":{"colpos":0,"elmsuffix":null,"rowpos":0},"hidden":false,"hidedlg":false,"index":"Value1","label":"Value1","name":"Value1","sortable":true,"sorttype":"text","width":0},{"align":"left","editable":false,"editoptions":{},"editrules":{"custom":false,"date":false,"edithidden":false,"email":false,"integer":false,"number":false,"required":false,"time":false,"url":false},"edittype":"text","formoptions":{"colpos":0,"elmsuffix":null,"rowpos":0},"hidden":false,"hidedlg":false,"index":"Value2","label":"Value2","name":"Value2","sortable":true,"sorttype":"text","width":0},{"align":"left","editable":false,"editoptions":{},"editrules":{"custom":false,"date":false,"edithidden":false,"email":false,"integer":false,"number":false,"required":false,"time":false,"url":false},"edittype":"text","formoptions":{"colpos":0,"elmsuffix":null,"rowpos":0},"hidden":false,"hidedlg":false,"index":"Value3","label":"Value3","name":"Value3","sortable":true,"sorttype":"text","width":0}],"colNames":[],"datatype":"json","editurl":null,"forceFit":false,"gridview":true,"height":"100%","jsonReader":{"root":"Rows","page":"Page","total":"TotalPages","records":"Records","userdata":"UserData","repeatitems":false,"id":"0"},"loadonce":true,"multiboxonly":false,"multiselect":false,"pager":"#TestGridPager","pgbuttons":false,"pginput":false,"resizeStop":null,"rowNum":-1,"sortable":true,"sortname":"Id","sortorder":"asc","subGrid":false,"toolbar":"[false,'']","treeGrid":false,"url":"/testApp/TestGridService.svc/GetTestGridData?","viewrecords":true},"data":{"Page":0,"Records":0,"Rows":[{"Id":1,"Value1":"Sample","Value2":"Moon","Value3":"Car"},{"Id":2,"Value1":"Test","Value2":"Earth","Value3":"Bicycle"},{"Id":3,"Value1":"Another test","Value2":"Sun","Value3":"Airplane"}],"TotalPages":0,"UserData":{}}}
Grid is imported with this:
$("#TestGrid").jqGridImport({